WiLDFi.us

Frequently Asked Questions

How long does shipping take?

We print to stock, so our inventory is ready to go. Most orders ship the same business day. Custom requests or bulk orders may require additional lead time.

What is your return policy?

We stand behind our quality. If you're not satisfied with your purchase, contact us within 30 days for a full refund or exchange.

Where are your products manufactured?

Everything is designed, printed, and hand-finished in our facility in the USA. This allows us to maintain strict quality control and ship orders faster than overseas competitors.

What materials do you use?

We use high-quality, biodegradable thermoplastics including PLA, PETG, and TPU, depending on the product requirements.

Are these products heat-resistant?

Standard products are printed in PLA, which is strong but heat-sensitive. We recommend keeping them out of direct sunlight in hot cars or environments above 120°F (50°C). If you need high-heat resistance (e.g., for a car mount), please contact us to request PETG or ABS materials.

How strong are the wall hooks and holders?

Extremely strong. Because we use "infill" (internal geometric structures), our products are engineered to hold significant weight without the bulk of solid plastic. Each product page lists the recommended weight limit for that specific design.

Will I see "layer lines" on my product?

Yes, and that is by design. We consciously select the specific layer height for each product to balance aesthetic detail with structural integrity. Visible lines are a natural hallmark of additive manufacturing, confirming that your item was built layer-by-layer rather than molded.

Can I request custom designs?

Yes! We offer custom design services for both individuals and businesses. Please contact us to discuss your project.

Do you offer wholesale or bulk pricing?

Yes. We partner with retailers and businesses looking for reliable domestic manufacturing. Please contact us directly for volume pricing and lead times.

Still have questions?

Our support team is here to help.

Contact Support